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As a tool for dialogue and communication, the lausanne.ch internet site offers the public a wide range of practical information about the city. Since 2001, around 70 members of staff from various municipal services have supplied news items and all kinds of information. With around 60,000 hits per month, lausanne.ch has proved its worth and represents a fantastic shop window for the City Council and its administration. For its part, the lausanne-tourisme.ch site provides all the information that tourists or business travellers need, while at the same time putting the attractions of the Olympic Capital firmly into the spotlight.
Now at the age of four, it's time for a new look. Modern graphics and a reorganisation of the content, which remains the same, enable the City and Lausanne Tourisme to offer a warmer welcome to internet users and to respond better to their needs. Among the new additions is a much more extensive drop-down menu. Between 2001 and 2005, the number of pages rose from 1000 to 4000 for the City site and from 400 to 700 for the Lausanne Tourisme site and could no longer be divided realistically between just three sections. These three sections are now joined by new topics, defined according to the function of the various spheres and aspects of the City Council and Lausanne Tourisme.
Another innovation is the home page, which is now much more informative than the previous one. On these newly-created pages, space will now be dedicated to practical supplementary information: the address information of local organisations and events, links to other pages or to other sites, and documents for downloading. On lausanne.ch, the new tree structure was specially conceived with a view to streamlining service transactions on-line, which the city authorities plan to develop in the future.
With its new site, Lausanne Tourisme can direct its customers directly to the correct address for supplementary questions, with the aim of preventing mail exchanges which generate responses they are unable to pursue further. Customers will also be able to reserve a hotel room much faster, thanks to a new interface, while another new feature is the search for restaurants according to type of cuisine, district or simply the name of the restaurant.
Over four months, more than a quarter of the available pages were able to be redesigned. Full renovation of the two sites will only be completed next summer but priority will be given to the most visited pages. Bringing the new sites partially on-line on 6 October 2005 means that the web designers will no longer have to work with the old and new sites live and it will also allow the entire editorial content to be reviewed. The City and Lausanne Tourisme, whose shared pages project Lausanne out on the net, can thus step out in a brand new livery.
General administration and finance
Lausanne Tourisme
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